Privacy Policy

Last updated: September 4, 2026

This Privacy Policy describes how Packora ("we", "us", "our") collects, uses, and shares information about you when you visit or make a purchase from packoraonline.com (the "Site").

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect information you give us, which may include your name, billing and shipping address, email address, phone number, and payment information (payment details are processed directly by our payment provider and are not stored on our servers).

We refer to this information as "Order Information."

2. How We Use Your Information

We use Order Information to:

  • Fulfil orders placed through the Site, including processing payment, arranging shipping, and providing invoices and order confirmations.
  • Communicate with you about your order, including responding to customer support requests.
  • Screen orders for potential risk or fraud.
  • Improve and optimize the Site (for example, by generating analytics about how customers browse and interact with the Site).
  • Provide you with marketing communications, where you have opted in to receive them. You can opt out at any time.

3. Sharing Your Information

We share your Order Information with third parties who help us provide our services, including:

  • Shopify — our e-commerce platform, which powers the Site and processes orders.
  • Payment processors (such as Shopify Payments, PayPal, or similar) — to securely process your payment.
  • Our shipping and fulfilment partners — to deliver your order to you.
  • Analytics providers (such as Google Analytics) — to help us understand how the Site is used.

We do not sell your personal information to third parties for money.

4. Cookies

A cookie is a small file placed on your device that is often used to help sites remember information about your visit. We use cookies to keep track of items in your cart, remember your preferences, and understand how you use the Site. You can disable cookies through your browser settings, though some parts of the Site may not function properly if you do.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a resident of the European Economic Area (EEA), California, or another region with data protection laws, you may have the right to access, correct, or delete the personal information we hold about you. To exercise this right, please contact us using the details below.

7. Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Do Not Track

We do not currently respond to "Do Not Track" signals from your browser.

9. Changes

We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: contact@packoraonline.com
Phone: +1 (315) 260-8892
Address: 16192 Coastal Highway, Lewes, DE 19958, USA